Cancel/ Change Order

Last Updated: May 8, 2024

At Lawtham, we understand that customers may occasionally need to cancel or modify an order after it has been placed. This Cancel / Change Order Policy explains how cancellation and order modification requests are handled for purchases made through Lawtham.

Please review this policy carefully before placing an order.

Lawtham proudly offers fashion apparel including Cardigans, Crop Tops, and Skirts.

1. Order Processing Timeline

Orders are processed quickly to ensure fast shipping and delivery.

Processing Schedule

Because orders move rapidly into fulfillment, cancellation or modification requests are time-sensitive and cannot always be guaranteed.

2. Order Cancellation Requests

Customers may request order cancellations before the order has been processed or shipped.

Cancellation Eligibility

If an order has already entered shipment preparation or has been transferred to a shipping carrier, cancellation requests may no longer be possible.

3. How to Request a Cancellation

To request a cancellation, customers should contact Lawtham support as soon as possible after placing the order.

Required Information

Please provide:

• Full name
• Order number
• Email address used during checkout
• Cancellation request details

Contact Information

Our support team will review the request and confirm whether cancellation is possible.

4. Order Change Requests

Customers may request changes to eligible orders before shipment processing begins.

Possible order modifications may include:

• Shipping address updates
• Name corrections
• Product size changes
• Color changes
• Quantity adjustments

All requested changes are subject to:

• Inventory availability
• Order status
• Fulfillment timing
• Payment verification

Once an order has entered shipment processing, modifications may no longer be possible.

5. Shipping Address Corrections

Customers are responsible for ensuring all shipping details are accurate during checkout.

If an incorrect address is submitted, contact support immediately.

Lawtham is not responsible for:

• Delivery delays
• Lost packages
• Failed deliveries
• Additional shipping fees caused by incorrect customer information

Address correction requests cannot be guaranteed once an order has been shipped.

6. Orders Already Shipped

Once an order has shipped, it can no longer be canceled or modified.

Customers who no longer want a shipped order may be eligible to request a return after delivery according to our Return & Refund Policy.

Shipping charges may not be refundable once carrier services have been initiated.

7. Cancellation Refunds

If a cancellation request is approved before shipment, a refund will be issued to the original payment method.

Refund Timeline for Canceled Orders

Financial institutions may require additional time to post refunded funds to your account.

8. Non-Cancelable Situations

Certain situations may prevent cancellations or order modifications, including:

• Orders already shipped
• High-demand promotional items
• Limited inventory products
• Final sale items
• Customized or personalized products
• Fraud prevention reviews

Lawtham reserves the right to refuse cancellation or modification requests when operational limitations apply.

9. Fraud Prevention and Verification

To protect customers and maintain transaction security, Lawtham may review or verify certain orders before processing.

We reserve the right to:

• Delay processing for verification
• Request additional information
• Cancel suspicious orders
• Refuse transactions that appear fraudulent

Customers may be contacted if additional verification is required.

10. Duplicate Orders

If you accidentally place duplicate orders, please contact support immediately.

We will make reasonable efforts to cancel duplicate transactions before shipment processing begins.

However, duplicate order cancellation cannot be guaranteed once fulfillment has started.

11. Refused Deliveries

Customers who refuse delivery of shipped packages may still be subject to:

• Original shipping charges
• Return shipping costs where applicable
• Delayed refund processing

Refund eligibility will depend on the condition of the returned package and carrier handling.

12. Processing Delays

During holidays, promotional events, and peak shopping periods, cancellation or modification requests may take longer to process.

Customers are encouraged to review order details carefully before completing checkout.

13. Policy Updates

Lawtham reserves the right to modify or update this Cancel / Change Order Policy at any time without prior notice.

Changes become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically.

14. Contact Us

If you need assistance with an order cancellation or modification request, please contact our customer support team.

Lawtham is committed to providing transparent policies and responsive customer support to ensure a smooth shopping experience.